Terms And Conditions
ALL PRODUCTS SOLD BY HELUS RESEARCH ARE STRICTLY FOR RESEARCH AND LABORATORY USE ONLY — NOT FOR HUMAN OR VETERINARY CONSUMPTION
These Terms and Conditions (“Terms”) govern your access to and use of services and products provided by HELUS RESEARCH, a company registered within the European Union (“The Company”). By accessing our website and/or purchasing our products, Customer agrees to be bound by these Terms. If customer does not agree to these Terms, please do not use our services or purchase our products.
- Scope and Purpose of the Agreement
- These Terms and Conditions govern the sale of research chemicals, peptides, and related products (“Products”) by the company to customer via our online platform.
- All Products are intended solely for scientific research and laboratory purposes and are strictly not approved for human consumption, veterinary use, clinical trials, therapeutic applications, or any other use outside of authorized research.
- Customer affirms that they are a qualified researcher or laboratory, possessing the necessary expertise and legal authorization to handle and utilize such products responsibly and safely.
- Authorized Use and User Qualifications
- The products must only be handled, stored, and used by trained, qualified professionals in licensed laboratories.
- Customer represents and warrants that they are legally authorized to purchase and work with research chemicals in their jurisdiction.
- It is the sole responsibility of customer to ensure compliance with all applicable local, national, and international laws governing the import, possession, and use of the Products.
- The Products are not for medical, diagnostic, or therapeutic use, nor are they to be directly administered to humans or animals.
- Prohibited Uses
- Customer shall not use the Products for:
- Human or veterinary ingestion, injection, or topical application.
- Clinical, diagnostic, or therapeutic purposes.
- Recreational use or consumption of any kind.
- Any activity outside the scope of legitimate scientific research.
- Any misuse, mishandling, or illegal use of the Products will be considered a breach of this Agreement and may have legal consequences.
- Product Descriptions and Information
- All Product descriptions are provided for informational purposes only and do not constitute medical advice or an endorsement of any use other than laboratory research.
- Customer acknowledges that the availability, safety, and suitability of the Products depend on proper handling, storage, and compliance with applicable laws.
- The company shall not be liable for damages resulting from improper use, mishandling, or failure to comply with safety protocols.
- Order Placement and Contract Formation
- Customer places an order by submitting the relevant purchase request via our online platform.
- The contract is considered concluded only after the company sends an order confirmation email to customer.
- The company reserves the right to reject any order that does not meet legal or safety requirements or if customer is not appropriately qualified.
- Pricing, Payment, and Delivery
- All prices are net prices plus applicable VAT, clearly displayed during the ordering process.
- Payment must be made in full before Products are dispatched. Accepted payment methods are specified during the checkout process.
- Shipping costs are calculated based on the chosen method, destination, and order size, and are payable by customer.
- DELIVERY times are estimates and depend on courier logistics and customs procedures. The company is not responsible for delays beyond its control.
- Shipping and Customs
- The company ships only within the EU, and customer is responsible for ensuring that import regulations are obeyed.
- Customer bears all customs duties, taxes, or additional charges imposed by their country.
- Any additional costs or delays caused by customs or local regulation non-compliance are not the responsibility of the company.
- Liability Disclaimer
- The Products are sold for research purposes only and do not carry any guarantee regarding:
- Efficacy
- Safety
- Suitability for any non-research activity
- The company shall not be liable for any damages, injuries, or legal issues arising from:
- Unauthorized use
- Mishandling or mishandling
- Non-compliance with safety or legal protocols
- Customer accepts full responsibility and indemnifies the company against all damages and claims related to misuse or unlawful handling.
- Changes to Terms
- The company reserves the right to change the terms and conditions in the future.